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  •  Customer Testimonial
    PC/P3/P4/X360/X1 5in1 Controller Converter(Bulk) received today, only 7 days to reach the north of Spain, when usually takes around 60 days. That's amazing. , great product with a great price, only in Superufo. Thanks Superufo.


    EA games, now on sale!
    The Classic Video Games Center
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    YourLabel CO.,LTD.

    Contact

    Can I call you?
    Our business strategy on this website is to provide customer service over the Internet. That currently exists using e-mail; however, we are hard at work developing web text chat and web live chat alternatives. As soon as they are ready we will let everyone know.

    Our customer service hours are from Monday to Friday 10 AM to 7PM and on Saturday from 10 AM to 2PM. We are able to respond to 90% of requests within one business day and we are improving our internal processes so that we can offer something even better than that very soon.

    Can I contact you via internet?
    Sure. You can use our Support Ticket System to submit your enquiry to us.

    Holidays

    Please check the calendar to identify Holidays (in red) in Hong Kong. We could not provide service during Holidays. We would like to apologize if we bring any inconvenience to you.

    2016 Hong Kong Calendar

    Category Knowledge Base Create date
      Mail Order FAQ   Can you declare a lower value for my order?  2006-01-10
      Mail Order FAQ   Can you advise if you have our VAT Number on file? I cant see any details in our account for VAT Number ?  2009-08-04
      Mail Order FAQ   I have not received my login information even tried to retrieve it from pressing the 'I forget my password' button  2010-04-30
      Mail Order FAQ   I missed the payment procedure, what should I do?  2010-06-05
      Mail Order FAQ   I ordered an item long time ago and I still have not received my order.  2010-10-22
      Sales   Will I have to pay any customs fees or taxes?  2007-06-25
      Sales   How can I get the quotation of your products?  2005-12-29
      Service   If your country is not listed on our site.  2009-10-28
      Service   Why my order status has not changed after I paid?  2010-11-03
      Technical Support   How can I cancel my order if I have not paid it yet?  2009-08-04
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